1. Our Commitment
Health Advantage Plan maintains an internal Do Not Call list and, where applicable, scrubs outbound contact against the National Do Not Call Registry before initiating contact. See our TCPA Compliance page for related consent information.
2. Internal Suppression List
Phone numbers associated with a suppression request are added to our internal Do Not Call list and excluded from future outbound contact initiated by Health Advantage Plan.
3. Request Suppression
Submit the form below, email info@healthadvantageplan.com, call (302) 407-0876, or mail a written request to 2810 N Church St STE 88855, Wilmington, DE 19802with the phone number you'd like suppressed.
4. Processing Time
Suppression requests are processed within 10 business days of receipt.
5. Exceptions
Adding a number to our internal suppression list stops future outbound contact initiated by Health Advantage Plan. It does not affect calls or messages you've separately consented to receive from a specific licensed insurance agent, or purely transactional and service-related communications tied to a submission you've already made.
6. Agent Obligations
Licensed insurance agents who initiate their own outbound contact are independently responsible for maintaining compliance with Do Not Call requirements applicable to their own calling activity.
7. Training & Compliance
Team members involved in outbound calling or campaign delivery are trained on our Do Not Call procedures, and violations of this policy are treated as a compliance issue subject to internal review.
8. Contact
Questions about this policy can be directed to info@healthadvantageplan.com.